Frequently Asked Questions
If you’ve never sought home healthcare services for a loved one before, you probably have a lot of questions. We’re here to help you through the process. You can contact us by phone anytime day or night at 719-502-5765 or contact us by email.
Here are some answers to some commonly asked questions about our services...
Q: How much does home healthcare cost?
A: There is no single answer to this question. Every case is different. We develop a customized care plan based on the client’s unique needs and situation. If you feel like it’s time to consider home healthcare for your loved one, contact us for a free consultation.
Q: Do you take insurance?
A: We accept long-term healthcare insurance, and will help you navigate the process of utilizing the benefits of your policy. At this time, we do not accept Medicare or Medicaid.
Q: What kind of services do you provide?
A: Because we are a small, locally owned organization, we have the flexibility to offer services that a larger company cannot provide. We work closely with our clients and their families to best meet their unique needs. Check out our services page for a general listing of the services we offer.
Q: What areas do you serve?
A: We provide home healthcare services for clients in El Paso and Teller Counties in Colorado.
Q: My father is in assisted living, can you provide home healthcare for him there?
A: Yes, loved ones do not have to be living in their own home. We can provide care services wherever they reside.
Q: What about legal concerns? Is your staff covered by Workers Comp?
A: Yes, TLC Home Health Care is licensed with the State of Colorado. Our caregivers are covered by Workers Comp, and we carry general liability insurance.
Q: How are your caregivers screened?
A: You can rest assured that our caregivers are professional and trustworthy. They undergo a meticulous screening process including a background check, a CAPS (Colorado Adult Protective Services) Check, and a comprehensive personal interview before we invite them to join our team.
Q: Can you care for clients with Alzheimer’s or dementia?
A: Yes, we are experienced in caring for clients with Alzheimer’s and dementia. Our caregivers receive specialized training in memory care.
Q: My mother doesn’t need someone full-time, what are our options?
A: We customize our care plans based on the individual needs of our clients. Some of our clients only need us for a few hours; others need us around the clock. If you feel like it’s time to consider home healthcare for your loved one, contact us for a free consultation to go over your options.
Here are some answers to some commonly asked questions about our services...
Q: How much does home healthcare cost?
A: There is no single answer to this question. Every case is different. We develop a customized care plan based on the client’s unique needs and situation. If you feel like it’s time to consider home healthcare for your loved one, contact us for a free consultation.
Q: Do you take insurance?
A: We accept long-term healthcare insurance, and will help you navigate the process of utilizing the benefits of your policy. At this time, we do not accept Medicare or Medicaid.
Q: What kind of services do you provide?
A: Because we are a small, locally owned organization, we have the flexibility to offer services that a larger company cannot provide. We work closely with our clients and their families to best meet their unique needs. Check out our services page for a general listing of the services we offer.
Q: What areas do you serve?
A: We provide home healthcare services for clients in El Paso and Teller Counties in Colorado.
Q: My father is in assisted living, can you provide home healthcare for him there?
A: Yes, loved ones do not have to be living in their own home. We can provide care services wherever they reside.
Q: What about legal concerns? Is your staff covered by Workers Comp?
A: Yes, TLC Home Health Care is licensed with the State of Colorado. Our caregivers are covered by Workers Comp, and we carry general liability insurance.
Q: How are your caregivers screened?
A: You can rest assured that our caregivers are professional and trustworthy. They undergo a meticulous screening process including a background check, a CAPS (Colorado Adult Protective Services) Check, and a comprehensive personal interview before we invite them to join our team.
Q: Can you care for clients with Alzheimer’s or dementia?
A: Yes, we are experienced in caring for clients with Alzheimer’s and dementia. Our caregivers receive specialized training in memory care.
Q: My mother doesn’t need someone full-time, what are our options?
A: We customize our care plans based on the individual needs of our clients. Some of our clients only need us for a few hours; others need us around the clock. If you feel like it’s time to consider home healthcare for your loved one, contact us for a free consultation to go over your options.